Returns & Exchanges
At CAT Workwear, we stand behind the durability of our gear; if you are not completely satisfied, you may return your unworn items within 30 days of purchase. We offer a streamlined process to ensure you get the right fit or a full refund as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select your reason for return and download the prepaid UPS shipping label provided by our system to ensure tracked and secure delivery.
- 3.Pack Your Gear
Place the items in their original packaging with all tags attached, seal the box securely, and affix the printed return label to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized UPS location; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.