Frequently Asked Questions
Everything you need to know about your CAT Workwear order.
How long does shipping take for my workwear order?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for those who need their gear on the job site sooner.
What is your return policy for boots and apparel?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure boots are tested on carpeted surfaces to avoid scuffing the soles if you plan to return them.
Are CAT work boots covered by a warranty?
Yes, all CAT Footwear is covered by a 6-month limited warranty against manufacturing defects and workmanship issues to ensure you have reliable protection on the job.
How do I find the right size for CAT apparel?
Our gear is designed for a functional 'Work Fit' which allows for movement. We recommend checking our detailed size guide on each product page to compare your measurements before purchasing.
Do you offer corporate or bulk discounts for teams?
We do provide specialized pricing for large volume orders and corporate uniforms. Please contact our industrial sales team via the 'Bulk Orders' link for a customized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for flexible financing.